Who Prepares and Dispenses Your Medicines
Our compounded medicines are prepared and dispensed by EM Pharma Ltd. We also use New Line Pharma and Somer Pharmacy for certain testosterone prescriptions. All three are GPhC-registered, and every prescription is reviewed by a registered pharmacist before it’s prepared or supplied.

EM Pharma Ltd
| Pharmacy name | EM Pharma Ltd |
|---|---|
| GPhC registration number | 9010543 |
| Address | Progress House, 17 Cecil Road, Hale, Altrincham, WA15 9NZ |
| Superintendent pharmacist | Marjan Yaghoobzadeh (GPhC 2203283) |
BioID Health’s Regulatory Registration
View our registration on the CQC website.
Other Pharmacies We Work With
New Line Pharma
GPhC registration number: 1091828
Address: Unicorn House, The Village, Prestbury, Cheshire, SK10 4DG
Superintendent pharmacist: David Wood (GPhC 2051082)
View New Line Pharma’s registration.
Somer Pharmacy
GPhC registration number: 9011581
Address: Unit 10 Willowbrook Technology Park, Crickhowell Road, St. Mellons, Cardiff, CF3 0EF
Superintendent pharmacist: Mohammed Jafar (GPhC 2084068)
View Somer Pharmacy’s registration.
Our Relationship with EM Pharma
Prescribing decisions are made independently of this relationship, and your clinician isn’t paid more for prescribing more. If you’d prefer to use a different pharmacy, your clinician can discuss alternative treatment options, including licensed medicines available through your preferred pharmacy.
What Is a Compounded Medicine?
It’s an established part of pharmacy practice, used when a licensed medicine doesn’t meet a patient’s clinical needs.
Because a compounded preparation doesn’t hold its own UK marketing authorisation, it’s classed as an unlicensed medicine. This means it hasn’t been through the same MHRA assessment process as a licensed product.
The prescribing and supply of unlicensed medicines is permitted in the UK, subject to specific legal and professional requirements, and your clinician will explain this to you before any unlicensed medicine is prescribed.
| Feature | Licensed medicine | Compounded unlicensed medicine |
|---|---|---|
| Preparation | Licensed medicineManufactured by an authorised manufacturer | Compounded unlicensed medicinePrepared by a registered pharmacy for an individual patient |
| MHRA authorisation | Licensed medicineAssessed before authorisation | Compounded unlicensed medicineNo individual UK marketing authorisation |
| Patient information | Licensed medicineManufacturer’s leaflet | Compounded unlicensed medicineProvided by your clinician and pharmacy |
Who Regulates This
CQC: regulates BioID Health as a healthcare provider
MHRA: regulates medicines in the UK and runs the Yellow Card adverse-effect reporting scheme
GMC / NMC: regulate our prescribing clinicians
Prescription-only medicines can’t be advertised to the public; this page explains our pharmacy arrangements, not the medicines themselves.
Side Effects and Medicine-Related Concerns
Report a suspected side effect
Concerns about a pharmacy’s professional practice can be raised with the pharmacy directly, or with the GPhC.
Raise a concern with the GPhC
Frequently Asked Questions
All medicines carry potential benefits and risks.
Unlike licensed medicines, compounded preparations have not undergone an individual MHRA marketing authorisation assessment.
The prescribing clinician is responsible for assessing whether an unlicensed medicine is clinically appropriate and explaining the available evidence, expected benefits, potential risks and treatment alternatives.
The dispensing pharmacy is responsible for meeting its applicable professional standards during preparation and supply.
Compounding allows a prescriber to specify an individual dose or formulation when a commercially available licensed product does not meet the patient’s assessed clinical requirements.
The decision to prescribe a compounded medicine follows an individual consultation and clinical assessment.
Compounded medicines prescribed under our protocols are dispensed exclusively by EM Pharma. If you’d prefer another pharmacy, your clinician can discuss alternatives, including licensed medicines available elsewhere.
Search the pharmacy by registration number on the GPhC register, or check your clinician on the GMC Medical Register or NMC Register.
Medicines prescribed through BioID Health are prepared or dispensed in the UK by the registered pharmacies identified on this page.
Medicines are supplied directly to the patient.
Patients may request information about the location of preparation, storage arrangements and transportation of their medication.
Further Information

